Privacy Policy

Last updated: August 2025

Faith Works Electrical And Home Services ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about electrical or home services you request.
  • Usage Data: Information about how you interact with our website.
  • Communications: Records of correspondence when you contact us.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our electrical and home services.
  • Respond to your inquiries and service requests.
  • Send you updates, service reminders, and promotional offers (with your consent).
  • Comply with legal obligations.
  • Protect the security and integrity of our operations.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

  • With service providers who assist us in operating our business (subject to confidentiality obligations).
  • When required by law or to protect our legal rights.
  • In connection with a merger, acquisition, or sale of business assets.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. SMS & Text Message Communications

Faith Works Electrical And Home Services offers SMS messaging services to keep you informed about our services and promotions. By opting in, you consent to receive text messages sent using an automated telephone dialing system (ATDS). Consent is NOT a condition of purchase.

  • Message Frequency: Message frequency varies. You may receive up to 4 messages per month.
  • Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt Out: Reply STOP at any time to cancel SMS messages. After texting STOP, you will receive one additional message confirming your request has been processed.
  • Help: Reply HELP for help. You may also contact us at faithworks@faithworkselectricalandhomeservices.com.
  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights & Choices

You have the right to:

  • Access, correct, or delete personal information we hold about you.
  • Opt out of marketing communications at any time.
  • Request that we stop processing your personal data (subject to legal obligations).

To exercise these rights, contact us at faithworks@faithworkselectricalandhomeservices.com.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Faith Works Electrical And Home Services
6618 Sedden Road
Greenbrier, TN 37073
Email: faithworks@faithworkselectricalandhomeservices.com